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a. Kaushal and Ranjeet Private Limited is responsible for selling the products to Indian customers. It hence has all the obligations and responsibilities as a seller regarding the product itself. For any inquiries, please contact us at kumaracheles@gmail.com.
Use of the Platform is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. Persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872, including minors, un-discharged insolvents, etc., are not eligible to use the Platform. If you are a minor i.e. under the age of 18 years, you shall not register as a User of the Platform and shall not transact on or use the Platform. As a minor, if you wish to use or transact on Lelekart, such use or transaction may be made by your legal guardian or parents on the Platform.
Name, gender, age, images, contact/postal address, telephone, email id, nationality, and content.
Credit/debit card details including card number and expiry date in encrypted form, details for net banking services and Wallet services. Please be advised that Lelekart ensures the highest degree of data security, while encrypting as per the guidelines specified by Payment Cards Industry Data Security Standard (PCI DSS).
Your account history with us including (without limitation) all billing information and communications, payment history etc. We maintain this in encrypted form on secure servers. However, your transaction details may be preserved by Lelekart for purposes of tax or regulatory compliance.
Order ID, transactional history (other than banking details) about your e-commerce activities on our Lelekart.
Your usernames, passwords, email addresses, contacts, account including third-party accounts and other security-related information used by you in relation to our Services.
Data either created by you or by a third party and which you wish to store on our servers such as image files, documents, etc.
Types of information not allowed on Platform:
When you use our Platform, we also process technical data such as your IP-address, Device ID, Device Contacts, Device Accounts including third-party accounts or MAC-address, and information about the manufacturer, model, and operating system of your mobile device. We use this data to enable us to deliver the functionalities of the Platform, resolve technical difficulties, and provide you with the correct (prevent the transmission of spam, viruses and/or unlawful, defamatory, obscene or otherwise undesirable material or content) and most up to date version of the Platform.
a. Kaushal and Ranjeet Private Limited is responsible for selling the products to Indian customers. It hence has all the obligations and responsibilities as a seller regarding the product itself. For any inquiries, please contact us at kumaracheles@gmail.com.
By signing up you agree to receive calls from Lelekart related to your order and offers. We may use your information for suggesting products and promotional offers and schemes. You may update your profiling information at any time on the Platform. You acknowledge and agree such update is for your interests and for improving personalization and service efficiency of the Platform.
When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website.
We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect, and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
In our efforts to continually improve our product and service offerings, we collect and analyze demographic and profile data about our users’ activity on our Website. We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.
Note: You acknowledge that, we will only disclose your information in an aggregated form which is not capable of being used or interpreted in such a manner as to identify you.
Applicable law and procedure. We collect and store your Correspondence Information to: (a) comply with our obligations under the law and (b) monitor your use of our Services in order to ensure your compliance with our Terms of Service.
Note: However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our Platform is at your own risk. We recommend that you do not disclose your password to anyone.
A cookie is a small text file that we place on your mobile device to enable various features of Lelekart. “Cookies” are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our Services to you. You can change your cookie settings to accept or not accept cookies in your browser settings. If you do accept a “cookie”, you thereby agree to our use of any Personal Information collected by us using that Cookie. Whenever Lelekart uses a third party to host and serve content, we may arrange for a common identifier to be shared between the third party and Lelekart in order to enable accurate measurement of traffic and usage. This includes but is not limited to the use of AMP Client IDs in Google Analytics for Accelerated Mobile Pages served by Google on Lelekart’s behalf.
We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.
Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.
At times We may tie-up with third parties, brand owners or other partners and make available certain offers, events or special schemes. In such instances, your personal information may be shared with such third parties and/or may become available to them or be disclosed to them, such third parties may have their own applicable privacy rules and We shall not be liable for the use or misuse of your information by such third parties.
We only collect your Personal Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Correspondence Information to any third party or otherwise trade on it.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. If you want to remove your contact information from all Lelekart.com lists and newsletters, please visit unsubscribe link.
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.
All the materials and products (including but not limited to software) and services, included on or otherwise made available to you through Platform are provided on “as is” and “as available” basis without any representation or warranties, express or implied except otherwise specified in writing. Without prejudice to the foregoing paragraph, Lelekart does not warrant that: Platform will be constantly available, or available at all or the information on Platform is complete, true, accurate or non-misleading.
All the Products sold on Platform are governed by different state laws and if Seller is unable to deliver such Products due to implications of different state laws, Seller will return or will give credit for the amount (if any) received in advance by Seller from the sale of such Product that could not be delivered to you. You will be required to enter a valid phone number while placing an order on the Platform. By registering your phone number with us, you consent to be contacted by Us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We will not use your personal information to initiate any promotional phone calls or SMS.
We strive to ensure the security, integrity, and privacy of your personal information and to protect your Personal Information against unauthorized access, alteration, disclosure, or destruction. For this purpose, we adopt internal reviews of the data collection, storage, and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store your personal data.
Our security measures are regularly reviewed and updated to ensure our systems are secure and protected. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won’t be intercepted while being transmitted to us over the Internet. Any transmission of information by you to our Platform is at your own risk.
We recommend that you do not disclose your password to anyone. If you become aware of any breach of security, please let us know immediately.
We provide mechanisms for updating and correcting your personal information for many of our services. For a majority of our services, you can update your personal information through your profile settings within your account. We will take reasonable steps to ensure that any changes you make to your personal information are promptly updated in our records.
You have the right to access, update, and correct your personal information subject to applicable law. To protect your privacy and security, we may take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your personal information.
We retain your personal information for as long as necessary to fulfill the purposes for which we collect it, or as required or permitted by applicable law. We take reasonable steps to delete or permanently de-identify personal information that is no longer needed.
When determining the retention period, we consider various criteria, such as the nature of the data, the purpose for which it was collected, and the applicable legal requirements. Once the retention period expires, we will delete your personal information in a secure manner.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make changes to this Privacy Policy, we will update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our Website.
You shall indemnify and hold harmless Lelekart, its owner, licensee, affiliates, subsidiaries, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys’ fees, made by any third party or penalty imposed due to or arising out of your breach of this Terms of Use, Privacy Policy and other Policies, or your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
The platform is controlled and operated by Lelekart and products are sold by respective Sellers. All material on Platform, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. The Material on Lelekart is solely for your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and you must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other Lelekart or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which you receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause. It is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which you may upload, transmit or store when making use of Our various Service. However, We reserve the right to use/reproduce any content uploaded by you and you agree to grant royalty-free, irrevocably, unconditionally, perpetually and worldwide right to Us to use the content for a reasonable business purpose.
Lelekart respects the intellectual property of others. In case you feel that your Trademark has been infringed, you can write to kumaracheles@gmail.com.
In no event shall Lelekart be liable for any indirect, punitive, incidental, special, consequential damages or any other damages resulting from:
Lelekart shall not be held responsible for non-availability of the Lelekart during periodic maintenance operations or any unplanned suspension of access to the Lelekart. The User understands and agrees that any material and/or data downloaded at Lelekart is done entirely at Users own discretion and risk and they will be solely responsible for any damage to their mobile or loss of data that results from the download of such material and/or data. To the maximum extent that is permissible under law, Lelekart’s liability shall be limited to an amount equal to the Products purchased value bought by you. Lelekart shall not be liable for any dispute or disagreement between Users.
Unless otherwise specified, the material on the Platform is presented solely for the purpose of sale in India. Lelekart makes no representation that materials on the Platform are appropriate or available for use in other locations/Countries other than India. Those who choose to access Platform from other locations/Countries other than India do so on their own initiative and Lelekart is not responsible for the supply of products/refund for the products ordered from other locations/Countries other than India, compliance with local laws, if and to the extent local laws are applicable.
Lelekart respects the intellectual property of others. In case you feel that your Trademark has been infringed, you can write to kumaracheles@gmail.com.
You acknowledge and undertake that you are accessing the services on the Platform and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through Lelekart. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products. We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on Platform. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind.
Delivery Related – User agrees and acknowledges that any claims regarding order delivery (including non-receipt/non-delivery of order or signature verification) shall be notified to Lelekart within 5 days from the alleged date of delivery of product reflecting on the Lelekart portal. Non-notification by you of non-receipt or non-delivery within the time period specified shall be construed as a deemed delivery in respect of that transaction. Lelekart disclaims any liability or responsibility for claims regarding non-delivery, non-receipt of order (including signature verification in Proof of delivery) after 5 days from the alleged date of delivery of product reflecting on the Lelekart portal.
If you happen to have identified a vulnerability on any of our web properties, we request you to follow the steps outlined below: Please contact us immediately by sending an email to kumaracheles@gmail.com with the necessary details to recreate the vulnerability scenario. This may include screenshots, videos, or simple text instructions. If possible, share with us your contact details (email, phone number), so that our security team can reach out to you if further inputs are needed to identify or close the problem.
If you intend to make the information public for educational or other such needs, please give us reasonable time to appropriately fix the problem before making such information public. Our security team will work with you to estimate and commit to such a time frame.
If the identified vulnerability can be used to potentially extract information of our customers or systems, or impair our systems’ ability to function normally, then please refrain from exploiting such a vulnerability. This is absolutely necessary for us to consider your disclosure a responsible one. While we appreciate the inputs of White-hat hackers, we may take legal recourse if the identified vulnerabilities are exploited for unlawful gains or getting access to restricted customer or system information or impairing our systems.
We do not have a bounty/cash reward program for such disclosures, but we express our gratitude for your contribution in different ways. For genuine ethical disclosures, we would be glad to publicly acknowledge your contribution in this section on our website. Of course, this will be done if you want a public acknowledgment.
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